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Privacy Policy and Cookies

This privacy policy sets out how Skylab Radio processes and protects personal information to keep our listeners/supporters informed about Skylab Radio and to facilitate our day to day business operations. Skylab Radio Limited is the data controller and processor for the purposes of data shared with Skylab Radio Limited.


Your acceptance of our privacy policy

This update of the policy is effective from 24th July 2018, until otherwise stated. Your continued use of this website and interaction with Skylab Radio means that you are happy for us to use your personal information as described in this policy. We may change this policy by updating this page so please check back from time to time.


What data is covered by this policy?

This policy covers information about or linked to a natural person (personal information). It includes data we obtain from you, including your name, email address, phone number, IP address, or mobile device’s unique identifier. We may also obtain indirect data about you from other sources including Google Analytics.


Why does Skylab Radio collect personal information?

Skylab Radio aims to communicate meaningful information to our listeners on air, and occasionally by post, email, text, and telephone. Our communications may include news about our progress and ways in which listeners/supporters can assist with the work that we do. We also use personal information to keep Skylab Radio running, better understand how our listeners use our service, customise their experiences (including the content, marketing materials, and advertisements they may see), prevent abuse and improve Skylab Radio. We will also process your data based on these legitimate interests.


When does Skylab Radio collect personal information?

Skylab Radio may collect personal information during your interaction with this website, our social media pages, and when you correspond with us by telephone (recorded), e-mail, post or text messaging (otherwise known as SMS).


Does Skylab Radio share personal information with others?

Skylab Radio will not sell, distribute, or lease your personal information to third parties unless we have your permission, are legally permitted, or required by law to do so. If you leave a message via the ‘Contact’ page on the Skylab Radio website, this may be checked through an automated spam detection service.


What are your personal information rights?

  • Contact Skylab Radio:  If you have any questions or concerns about this policy or wish to exercise your rights, please contact us via email or by post; - Skylab Radio Limited, Union House, 111 New Union Street, Coventry CV1 2NT.

  • Skylab Radio Limited is registered with the UK Information Commissioner’s Office - reference: ZA445239.

  • Complaints: We endeavour to respond to you within 30 days from receipt of your correspondence related to privacy matters.  However, you have the right to contact the data protection supervisory authority to lodge a complaint with the UK Information Commissioner’s Office online at

  • Access:  You have the right to request us to provide you details of the personal information we hold about you.

  • Correction:  You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.

  • Erasure:  You have the right to erasure (deletion), without undue delay, of your personal information for which you later withdraw your consent to the processing, or when it is no longer needed for the purpose it was originally collected.

  • Processing Restrictions:  You have the right to temporarily restrict our processing of your personal information if: you contest the accuracy of your personal information; you prefer we restrict its use rather than erase it; you need it to be preserved to establish, exercise, or defend a legal claim; whilst you are verifying whether we have overriding legitimate grounds to use it. You have the right to be informed before we lift the processing restriction.

  • Data Portability: You have the right to ask us to provide you (in a structured, commonly used, and machine-readable format without hindrance) personal information about you that we have which you had provided to us. You may ask us to transmit it directly to another controller if it is technically feasible.

  • Automated Individual Decision-making: Skylab Radio does not currently employ automated processing/profiling that produce legal effects on individuals. You have the right to object to direct marketing profiling (See “Right to Object to Direct Marketing” below).

  • Right to Object to Direct Marketing: You always have the right to object to receiving direct marketing from us even if we believe that we have a legitimate interest to communicate with you in this way. You can contact us to request that we stop all direct marketing messages by emailing us at

  • How to Stop Email Marketing: Simply click on the unsubscribe link within any email. Requests are usually processed immediately but please allow ten (10) business days for the removal request to be processed. Even after you unsubscribe from promotional email messages, you may still receive transactional (non-marketing) messages from us.



We are committed to ensuring personal information is secure. Our website hosting service ( has security measures in place to attempt to protect against the loss, misuse, and alteration of personal information under our control. Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our best to try to protect the security of your information, we cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred. We also put administrative procedures in place to, for example, only allow authorised personnel to access systems containing personal information. If you have access to parts of our websites or use our services, you remain responsible for keeping any user ID and/or password details confidential.


Data Retention; Storage & International Data Transfers

  • Data Retention: We will keep personal information only for as long as we need it to maintain our relationship with you, provide you with the products, services or information you requested, to inform our research into the preferences of our listeners, to comply with the law, and to ensure we do not communicate with individuals that asked us not to. When we no longer need the information, we will dispose of it securely, using specialist companies to do this work for us if necessary. If you leave a comment on our website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

  • Storage & International Data Transfers: Personal information is stored by us on computers located in the UK. We may also store information in paper files. We may transfer personal information to reputable third-party organisations situated inside or outside the European Economic Area. These organisations are required to safeguard personal information pursuant to their contractual obligations or participation in international data transfer mechanisms including the US-EU Privacy Shield framework.

Does Skylab Radio use cookies?

We use cookies to help us provide you with a better online experience. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies.

You can usually use the browser that you are viewing us through (or application settings) to enable, disable or delete cookies. To do this, follow the instructions provided by your browser or mobile telephone (usually located within the “Help”, “Tools” or “Edit” settings). Please note that if you set your browser to disable cookies, the website may also work properly in your browser.

You can find out more information about how to change your browser cookie settings at

Some third parties may use Advertising Cookies to help gather information about your browsing activity so that they can deliver website advertising to you that is relevant to your interests. The advertising industries in European Union have developed schemes to help you opt-out of receiving cookies used for these purposes. You can find out more about the European Union scheme from The types of cookies used on our sites can generally be put into one of five categories: Strictly Necessary; Analytics; Functionality; Advertising; and Social Media. Cookies may be presented by us (first party) and others (third parties).


Do cookies ever expire or change?

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted. Information about the cookies we use may be updated from time to time, so please check your browser on a regular basis for any changes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Third-Party Website links

The Skylab Radio website may contain links to third party websites, which have been included in good faith. We bear no responsibility for the content of any third party website and such sites are not governed by this privacy policy.

Terms of Use: Skylab Radio Limited does not provide any guarantee or warranty as to the availability and functionality of this site or related services and will not be liable for any loss arising from the unavailability of this site or related services.

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